Legal
Insurance Disclaimer
Effective date: July 12, 2026
This disclaimer explains what CloseLife is — and, just as importantly, what it is not. Please read it together with our Terms of Service and Privacy Policy.
1. CloseLife is software — not an insurer, agency, or producer
CloseLife provides a software platform — including a CRM, power dialer, call recording, transcription, and AI-assisted coaching tools — to independent insurance agencies and their agents. CloseLife is not an insurance company, insurance agency, broker, producer, or advisor. We do not sell, solicit, or negotiate insurance; we do not underwrite risk, issue policies, set premiums, or make coverage or claims decisions; and we do not refer consumers to, or match consumers with, insurance professionals.
2. No quotes, offers, or comparisons
CloseLife does not provide, display, or compare insurance quotes, rates, or products, and nothing on this site or in our software is an offer of coverage, a binding rate, or a guarantee of insurability. Any discussion of premiums, products, eligibility, or coverage happens between you and a licensed insurance professional, and final eligibility, rates, and terms are determined solely by the insurance carrier through its own underwriting process.
3. No professional advice
Content on our website and outputs generated by our platform — including AI-generated call summaries, notes, and coaching content — are provided for general informational purposes only. They do not constitute insurance, legal, tax, medical, or financial advice, and should not be relied upon as such. Consult a licensed insurance professional about your specific situation before making coverage decisions.
4. AI-generated content
Portions of the CloseLife platform use artificial intelligence to transcribe calls and generate summaries and suggestions. AI systems can make mistakes, omit information, or produce inaccurate output. AI-generated content is a productivity aid for licensed professionals and is not a determination of anyone's eligibility, health status, or suitability for any product.
5. Independent agencies and agents
The insurance agencies and agents who use CloseLife are independent businesses and our customers — not employees, agents, or representatives of CloseLife. If an insurance professional contacts you using our software, that professional and their agency are solely responsible for their statements, recommendations, licensing status, and conduct. You are encouraged to verify any producer's license through your state's department of insurance.
6. Availability
Nothing on this site is an offer or solicitation of insurance in any jurisdiction. The CloseLife platform may not be available in all states or jurisdictions.